Office
Skills - Effective Telephone Techniques and Business Meetings |
| Introduction |
This
course is designed for all office staff wishing to work on
their communication skills. One half of the day will be dedicated
to improving telephone communications with customers, including
handling difficult customers and offering solutions to problems.
The second half of the day will concentrate on effective business
meetings, including discussion techniques, chairing meetings
and writing agendas and minutes.
The table
below shows the location and dates that this course will be
running. |
| |
| Location |
Dates
for 2009 |
| Felixstowe |
16
Mar |
|
| |
| Click
here to view the Course Profile |
| |
| Payment
Details |
| The
course costs £195.00 + VAT (a total amount of £224.25),
which is payable via PayPal or by cheque. |
| |
| Important
Information |
| Great
care and attention has been given to making our courses accessible.
If you have a disability or special learning need, view our
Disability
Statement. This details arrangements on how to enrol and
additional facilities available. |
| |
 |
If
you have questions that you would like us to answer, please
contact
us. |
 |
To
enrol, please click
here to access the Booking and Payment screen. You will
need to make a note of the location, date and course code that
you are interested in (see the above table). |
| |
| Back
to Professional Skills Courses |
| |
